Refund Policy

Refund eligibility is determined by the cancellation policy specific to each tour. Please refer to the Cancellation Policy and the respective tour page for details.

Refunds will be processed through the original payment channel used at the time of booking.

Refund processing times may vary, and we aim to complete refunds within a reasonable timeframe.

Partial refunds may be applicable based on the cancellation terms outlined for each specific tour.

Certain items or fees may be non-refundable as specified in the cancellation terms for each tour.

If a tour is canceled by the operator, you will be entitled to a refund as per the cancellation policy applicable to that tour.

Refunds may be subject to currency conversion fees as determined by your payment provider.

In the event of disputes or chargebacks, please contact us directly to resolve the issue.

For any questions regarding refunds, please contact us at info@alfanartousegypt.com.